Product Care & Materials
What materials do you use?
Our jewellery is made using quality jewellery materials, including 925 sterling silver pieces and gold-plated jewellery alloy, depending on the design.
Are your pieces hypoallergenic?
Our jewellery is made with skin-friendly materials and designed for comfortable wear. If you have a known metal allergy, please check the product details before ordering.
What crystals do you use?
Our pieces feature quality Austrian crystals, selected for their vibrant colour, brilliance and light-catching shine.
How do I care for my jewellery?
Keep your jewellery away from water, perfume, lotions and chemicals. Put it on last when getting ready and take it off before showering, swimming or sleeping.
How should I store my jewellery?
Store your jewellery in a dry place, preferably in its pouch or box, to help protect the shine, crystals and plating.
Will gold-plated jewellery tarnish?
Gold-plated jewellery needs gentle care. To keep the glow for longer, avoid moisture, perfume and daily contact with chemicals.
Can I clean my jewellery?
Yes — gently wipe your jewellery with a soft, dry cloth. Avoid harsh cleaners or polishing liquids, especially around crystals and plated pieces.
Will the crystal colour look exactly like the photo?
Crystal colours can look slightly different depending on light, screen settings and angle. That is part of the beauty — each piece catches colour in its own way.
