Shipping and Deliveries
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link by email so you can follow your jewellery all the way to you.
How long does delivery take?
Orders are processed within 1–2 working days. UK delivery usually takes 2–4 working days after dispatch.
Do you offer free shipping?
Yes — we offer free UK shipping on orders over £75.
Where do you ship to?
We currently ship within the UK. If you’re outside the UK, feel free to contact us and we’ll do our best to help.
The tracking hasn’t updated
Sometimes tracking can take a little time to update. If it hasn’t changed after a few days, please contact us and we’ll check it for you.
I entered the wrong address
Please contact us as soon as possible. If your order hasn’t been dispatched yet, we’ll update it for you.
My order hasn’t arrived
If your order is taking longer than expected, please contact us with your order number and we’ll look into it for you.